1. Browse the website
Find a product you’re interested in. Each listing shows the minimum quantity required for the deal and how many orders have already been placed.

2. Join the group
Place your order to join the group. Payment is collected when you join.

3. Wait for the group to fill
While waiting for more participants, you can withdraw from the group at any time before it reaches its target. Once the target is met, the group moves to the next stage for review and processing.

4. Order is processed
If the group goes ahead, your order is processed and prepared for delivery or pickup. If it doesn’t, your payment is released back to you.

Yes, you can cancel your participation any time before the group reaches its target. Simply go to your group management page, find your order, and cancel it. Your payment will be refunded to your original payment method, typically within 3 to 5 business days.

Each product has a deadline by which the minimum number of orders must be met. If the group doesn’t reach the required quantity by that time, the purchase will not proceed and you’ll receive a full refund. Refunds are issued to your original payment method, typically within 3 to 5 business days. You can also leave the group at any time before it reaches its target.

We accept PayPal for secure and convenient payments. Your payment is processed at the time you join a group purchase.

We offer local pickup in Melbourne through a partnered third-party business. You can choose this option at checkout if it’s available for your order.